Shipping policy

Shipping Policy

Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be slightly longer.

Shipping We ship to selected international destinations. Estimated delivery times vary by location (typically 7–14 business days). International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Lost or Damaged Parcels If your order arrives damaged or is lost in transit, please contact us at [your email address] within 7 days of the expected delivery date. We'll work with you to resolve the issue as quickly as possible.

Delays Hue Apparel is not responsible for delays caused by carriers, customs, or circumstances beyond our control. We appreciate your patience during busy periods.

Contact Us For any shipping enquiries, please reach out to us at [lena@hueapparel.store] or through our contact page.